Returns & Exchanges

At K&H Pet Products, we want you and your pet to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Ensure items are in their original, unused condition with tags attached; securely pack them in the original shipping box if possible.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number handy until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing